Privacy Policy

Vivid Creative House ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.vividcreativehouse.com] (the "Site").

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Fill out contact or inquiry forms
Request quotes or service details
Communicate with us directly via email or phone

This may include your name, email address, phone number, company name, event details, and any other information you choose to provide.

We may also collect non-personal data automatically through:

Cookies and similar technologies
Web analytics (e.g., Wix Analytics, Google Analytics)
IP address, browser type, device information, and browsing behavior

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide services
Send relevant updates or marketing communications
Improve our website and user experience
Maintain internal records and analytics
Comply with legal obligations

We will never sell your personal information.

3. Sharing Your Information

We may share your information with:

Third-party service providers (e.g., email marketing platforms, CRM tools)
Wix.com and other website hosting/analytics partners
Legal or regulatory authorities if required by law

These third parties are only given access to the data they need and are required to keep it confidential.

4. Cookies

Our website uses cookies to enhance your experience. Cookies help us understand how users interact with our site and allow for improved functionality.

You can choose to accept or decline cookies through your browser settings. Please note, declining cookies may limit your experience on the Site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet-based site can be 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@vividcreativehouse.com.

7. Third-Party Links

Our Site may include links to other websites not operated by us. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.